Reference

What You Agree To When You Use warnetselot

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits via DANA, OVO, and GoPay to how disputes get handled.

DANA, OVO, GoPay coveredAccount-holder obligationsJurisdiction-dependent accessFair use policyContact paths included

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REACH US DIRECTLY

Contact Us About These Terms

If any part of these terms is unclear — or if you believe something has been applied incorrectly to your account — our support team can walk you through it. Reach out through the channel that works best for you, and quote your account ID so we can pull up your record straight away.

Team online

Live Chat

Open the chat widget from any page while logged in. Quote your account ID and the specific term you want clarified — our team will respond directly.

Email Support

Send a detailed message to our support address. Include your registered email and the clause or transaction you are asking about for a faster resolution.

Account Help Centre

The Help Centre covers common questions about wallet linking, account verification, and payment disputes — check there first before opening a new ticket.

How These Terms Apply to Your Account

warnetselot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account and making a deposit — whether through DANA, OVO, or GoPay — you confirm that you have read, understood, and agreed to these terms. We may update them periodically; when we do, we will notify you through your registered contact detail before

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the changes take effect. Continued use of your account after that notice counts as acceptance. Your account is personal to you. Sharing account credentials, running multiple accounts, or using payment wallets that are not registered in your own name may result in account suspension while we
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verify the situation. When you link a GoPay or OVO wallet, the name on that wallet must match your account profile exactly — this is how we protect your withdrawals. We do not accept liability for service interruptions caused by factors outside our control, including your
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local network, your e-wallet provider's downtime, or changes in local law that affect access. If a payment is delayed at the DANA or OVO end, contact your wallet provider first; we can only act on funds that reach our system. These terms are governed by the
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laws of the jurisdiction in which warnetselot operates, and access is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Policy Practices You Can Check

These terms are not just text on a page — they describe how we actually operate your account day to day. From the moment you link a wallet to the point a withdrawal clears back to your OVO or DANA, every step follows the rules set out here. If something does not match, we want to know.

Account Data Retention

We keep your account records for as long as your account is active and for the period required after closure. You can request a copy of your data through the Help Centre.

Wallet Security Rules

Deposits and withdrawals are processed only to wallets verified under your account name. DANA, OVO, and GoPay transfers include a confirmation step before funds move.

Term Change Notice

We notify you before any material change takes effect. Check your registered email or the in-app notification tab — changes are flagged clearly with an effective date.

Dispute and Review Path

If you disagree with how a term was applied to your account, submit a written dispute via email. We review every case against the current published version of these terms.

Common Questions About These Terms

Below are the questions we get most often about how these terms work in practice — covering your account rights, wallet rules, and what happens if something goes wrong.

Yes. Any transaction processed through DANA, OVO, or GoPay is covered by these terms. Wallet-specific rules — such as name-matching — are set out in the account verification section.

You have the right to close your account before the updated terms take effect. Continued use after the effective date means you accept the revised version as published.

No. Each person may hold one account only. Duplicate accounts are flagged during wallet verification and may be suspended pending a review of both account histories.

Submit a data request through the Help Centre using your registered email address. We will compile and send your account records within the period set by our data retention policy.

Access depends on local law and is available only in eligible regions where local law permits. We do not make representations about availability in specific cities or provinces.

Contact support via live chat or email, quoting your account ID and the relevant clause. We will review the case against the current published terms and respond in writing.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Accountwarnetselot Login InfoPrivacy Policy AccountRegister

What You Agree To When You Use warnetselot

Contact Us About These Terms

Live Chat

Email Support

Account Help Centre

Policy Practices You Can Check

Account Data Retention

Wallet Security Rules

Term Change Notice

Dispute and Review Path

Common Questions About These Terms

01 Do these terms apply to all payment methods, including DANA and GoPay?

02 What happens if I do not agree with a terms update?

03 Can I have more than one account on warnetselot?

04 How do I request a copy of my account data?

05 Is access to warnetselot available everywhere in Indonesia?

06 Who do I contact if a term was applied incorrectly to my account?

Terms & Conditions

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