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How warnetselot Handles Your Personal Information

Your account data stays under our control — not shared, not sold, and not passed to third parties without a clear reason tied to running your account or processing your DANA, OVO, or GoPay transactions.

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warnetselot How warnetselot Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request access to the data we hold, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first stop. You can reach us through live chat on the platform, by email, or through the help centre linked in your account dashboard. We aim to respond to data-related requests within a reasonable timeframe — complex access requests may take a few working days to process fully.

Live Chat Open the chat widget inside your account dashboard. Our team handles data queries alongside general account support during staffed hours.
Email Support Send your data request or privacy concern to our support address listed in the help centre. Include your registered phone number for faster matching.
Help Centre The help centre in your account menu covers common privacy questions, including how to download your transaction history or update your contact details.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security is built into every layer of how we store and move your data. Connections between your device and our platform run over SSL encryption, so your login credentials and payment details travel securely. Within our systems, your account data sits in access-controlled environments — only the teams who need it to do their job can reach it. We review data access logs regularly to catch anything that looks out of place.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Two-factor verification on login, OTP confirmation for wallet withdrawals, and session timeout on inactive tabs are all part of how we protect your account day to day.

Data Retention

We keep your account and transaction data for as long as your account is open. After closure, records are held for the period required by applicable financial regulations, then deleted.

Requesting Changes

To update your registered email, phone number, or linked wallet details, go to account settings or contact support directly. Identity verification is required before we change sensitive fields.

Common Questions About Your Privacy on warnetselot

Here are the questions we get most often about data, account privacy, and your rights as someone who holds an account with us.

We collect your name, email address, phone number, and the wallet details you use for DANA, OVO, or GoPay deposits. Device and session data is also logged automatically when you access the platform.

We do not sell your data. We share it only with payment processors and identity verification services needed to run your account, and only to the extent necessary for those specific tasks.

Transaction records are kept for as long as your account is active and for a set period after closure, as required by applicable financial regulations. After that window, records are deleted from our systems.

Yes. Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide a summary of the account data we hold for you.

Send a deletion request through the help centre or email support. We will confirm your identity, process the request, and let you know once complete — subject to any legal retention obligations we must meet first.

Wallet references stored against your account are retained only for the legally required period after closure, then removed. We do not keep payment credentials beyond what reconciliation and dispute resolution require.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.